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  • How to order ?
    Place your order via our website. Choose the desired items, your method of payment and method of receipt. You have the choice between pick-up or delivery. Charges are applied for shipping in case of delivery. For any wholesale request for events such as birthdays, weddings and others, it is best to contact us by phone or email.
  • Can I order in bulk?
    It is possible to order in large quantities for an event such as a wedding, birthday party, communion, etc... If you are a restaurant owner, caterer or any other person organizing a group gathering, contact us by email at: info@ibiskisdistribution.com or by phone at: 514-573-2993.
  • Can I cancel an order?
    It is possible to cancel an order the same day of the initial request and thus receive a full refund. If the cancellation is made 48 hours later, we grant a credit. After this 48-hour period, we give ourselves the right to keep the amount of the deposit for compensation if your cancellation is too close to the delivery date, i.e. 2 days before it. A forgetting will not be considered as a reason for a cancellation made after the prescribed deadlines.
  • Can I have a refund?
    A full refund is granted the same day of the order. Besides that, a credit will be given for a cancellation after 48 hours.
  • Can I pick up my order?
    It is possible to recover your item. When placing your order, select the pickup option. Locations will be indicated. choose the one that suits you best. A time slot is provided for this purpose.
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